Project Management Steps & Overview
Project Managment
Customer Commitment
Project Comprehension
Systems Design
Scope of Work Document
Functional Specifications
Technical Specifications
Development
Test and Resolution
Roll Out
Final Resolutions
Services & Rates

Scope of Work Document

Required for Medium and Large Sized Projects
Details the following:

Why the project is needed.

What the solutions are.

Whose to carry out what.

When it's to be done.

Reviewed and Signed Off on by everyone involved.

This document is extremely detailed.